FAQs
When will my order ship?
Orders are typically processed and shipped within 1–3 business days. You'll receive a tracking number by email as soon as your order is on its way. Delivery generally takes 7–14 business days.
Do you offer free shipping?
Yes. Standard shipping is included on all orders within the United States.
Are your payments secure?
Yes. All transactions are processed over a secure SSL connection through Shopify's certified payment infrastructure. Your card details are never stored on our servers.
What if something arrives damaged or wrong?
Email us. If something isn't right, we'll work with you on a return or exchange in line with our return policy.
What are your pieces made of?
Our pieces are made with materials selected for durability and skin compatibility under normal wear.
Any other questions?
Email us at info@maryjames-jewelers.com. We aim to respond within 24–48 hours on business days.